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Plus, you’ll always be dealing with a real living breathing human.

If you prefer to reach out to support via email, then your maximum response time will be 10 minutes. Whether you’re reaching out to support via live chat or phone, you’ll experience zero wait time. For starters, they respond to support requests incredibly quickly. SiteGround support is one of the best in the hosting game. SiteGround achieves on both of these fronts, and a lot more. But, when you do run into an issue that needs solving or have a question that needs answering, you want their support team to be speedy and helpful. You might not always need to get in touch with your hosting company support team. They even have a tab on their website that show their current uptime and performance, and if any issues are currently occurring. However, SiteGround is so reliable this will probably never even arise.

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They even offer an uptime guarantee and you’ll be compensated for the time that your site spends offline that extends beyond the 99.9%.

SiteGround has a very incredible uptime of 99.99%, and that’s even across their cheapest shared hosting plans. This means that 99% of the time your website will be online. Most hosting companies will offer an uptime of around 99%. But, there are a few factors that end up influencing your overall uptime, like time required for server maintenance, server overload, and more. Shouldn’t your website be online all the time? If this is your first time purchasing hosting, then this probably isn’t something you’ve thought about before. Uptime refers to the time that your site is actually online. Having a high uptime is incredibly important. WordPress hosting which has 100% compatibility with all WordPress features and plugins. Siteground has very impressive and consistent uptime levels. Let’s take a detailed look at the features offered by SiteGround.

Siteground Control Panel / Dashboard – Siteground uses cpanel which is extremely easy to use.

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That’s why I always recommend that you pay for the full year up front to save yourself a bit of cash.

Extra / Hidden Fees – Siteground will charge you a fee of $14.95 if you decide to pay your hosting fee on a monthly basis.

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Lightening Fast Installation – Install most of the popular apps available as well as CMSs in super quick time with one click installs with Softaculous.

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Free Domain Name!! – There’s not many web hosting companies that give away free domain names with their shared hosting, so it’s really good that SiteGround do this as well as providing the user with high quality hosting to boot!.

Their big core offerings are their high-performance shared hosting plans, managed WordPress plans, and custom Enterprise servers, however, they offer a myriad of other hosting types as well. That doesn’t mean they’re the perfect host for everyone, but they have a lot to offer most website owners. Today they host over 2 million websites, and process over 1500 support tickets, 1000 phone calls, and 3000 chat requests per day.Īcross the internet, it’s difficult to find a bad word being said about SiteGround. Currently, they’ve grown their staff to over 400 employees. SiteGround was founded in 2004 by Tenko Nikolov, Reneta Tsankova, and Nikolay Todorov when they were back in university. No matter the kind of hosting you’re looking for, you’ll be able to find it at SiteGround.īelow we take a detailed look at SiteGround, the hosting packages they offer, as well as their unique set of features, so you can decide if they’re the right host for your new website. Plus, they have a knowledgeable and helpful support team, along with multiple support channels. They have incredibly high-security standards and protocols, both on an onsite and server level. Their servers are built with the latest hardware and your website will load fast. They offer industry-leading uptime of 99.99%, that’s backed by a guarantee. Luckily, SiteGround places a ton of importance on those 4 elements.

Without these 4 elements, you’re going to have a difficult time growing your website. When you’re searching for the best host for your new website there are a few key elements you want to look for.Ī host that’s reliable, high-performing, secure, and offers helpful customer support.

SiteGround is a host that puts its customers first.